Reviews

Perfect location

5 of 5 stars review on TripAdvisor - 21 Jul 2025

Service, room, cleanliness, food, location all spot on

by Ian Morton

Very comfortable room

5 of 5 stars review on TrustYou Survey - 19 Jul 2025

Very comfortable room, friendly and helpful staff, a great breakfast and excellent location

by Sheena Travis

Great location, comfy room and friendly staff

5 of 5 stars review on TripAdvisor - 17 Jul 2025

We arrived in 30 degrees heat and were met with a lovely cool reception area and very friendly and helpful reception staff. Our room was bright and airy, very comfy bed and nice big bathroom. The central location was perfect for us and the car park just a few minutes walk away. All the staff we met were very friendly and made our stay most enjoyable.

by Elma M, Wicklow, Ireland

Weekend to Remember

5 of 5 stars review on TripAdvisor - 14 Jul 2025

From the moment we stepped in off the pavement Chris and his team couldn’t do enough for us. Check in was so simple, we had phoned ahead of arrival because we were experiencing traffic problems, but the young lady on reception put us right to ease by telling us not to worry, and everything was just fine. We arrived, and by this time there was a gentleman on reception who knew exactly who we were and gave us our key cards and loads of useful information regarding where to eat and drink which was really helpful. We were greated the following morning by happy smiling restaurant staff who promptly waited on us with Tea/coffee and were very efficient. Breakfast was well presented with cereal, pastries, fresh fruit, yoghurt or everything you need for a full English which you can help yourself too . As we returned to our room after breakfast we had been left fresh towels tea/coffee/sugar/milk outside our door (we had left dnd card out), which was a nice touch. All in all our stay at the Mercure was excellent!! Thank you Chris & Team for making our weekend really special!!

by Roy P

Excellent location and amazing decor

5 of 5 stars review on TrustYou Survey - 07 Jul 2025

Outstanding hotel, central location, bar downstairs, contemporary decor rooms

by Mark Rodgers

Well located hotel.

4 of 5 stars review on TripAdvisor - 07 Jul 2025

Easy to book, easy check in / out. Twin room was good for our needs. Good shower. Central location. Plenty of restaurants, cafes, shops in short walking distance. Near to carparks. Handy for the tram. We have stayed twice and would stay again.

by Karin, Southampton, United Kingdom

Well located for our plans.

4 of 5 stars review on TrustYou Survey - 05 Jul 2025

Easy check in / out. Room was good for our needs. Have stayed before, would stay again.

by Karin Wootten

Very Good

8 of 10 stars review on Booking.com - 28 Jun 2025

Very central location. Close to arena. Staff are nice and helpful.

by ali, United Kingdom

Great location, would stay again.

9 of 10 stars review on Booking.com - 27 Jun 2025

Great location, in walking distance for exerything. Very helpful staff. Air con was good, we stayed on a very hot night.

by Nicola, United Kingdom

Very Good

8 of 10 stars review on Booking.com - 27 Jun 2025

Nice traditional hotel with character and original features in the heart of Lace market area. Great location and surrounding.

by Natalia, Malta